fc188 Privacy Policy – How Your Personal Data Is Handled

When you register an account on fc188, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect information generated through your use of the platform, such as login timestamps, device type, IP address, browser information, game history, betting activity, and transaction records. This technical data helps us maintain account security, detect unusual activity, and ensure the platform performs correctly on your device — whether you are accessing fc188 from a smartphone, tablet, or desktop browser in the Philippines. In some cases, we may collect additional identity documents such as a government-issued ID or proof of address when processing account verification or withdrawal requests, as required by applicable regulations. We do not collect sensitive personal information beyond what is necessary to operate a licensed gaming platform and comply with Philippines regulatory requirements. All information collected is stored securely and accessed only by authorised personnel or systems with a legitimate operational need. If you contact our support team, we may also retain records of that communication to help resolve your query and improve our service quality.

The personal data fc188 collects is used primarily to operate your account, process deposits and withdrawals in Philippine pesos (PHP), verify your identity, and deliver the gaming and betting services you have signed up for. We also use your information to send you important account notifications — such as transaction confirmations, security alerts, and updates to our terms or policies — which are necessary for the proper management of your membership. Where you have opted in, we may use your contact details to inform you about relevant promotions and offers available on the Promotion page; you can withdraw this consent at any time by contacting our support team. Your activity data is used internally to improve platform performance, personalise your experience, and identify and prevent fraud, money laundering, or other prohibited conduct. We do not sell, rent, or trade your personal information to third-party advertisers or marketing companies. Data may be shared with regulated third-party service providers — such as payment processors, identity verification partners, and cloud infrastructure providers — strictly to the extent necessary to deliver our services, and always under contractual data protection obligations. Any sharing of data with regulatory or law enforcement authorities is carried out only where we are legally required to do so under Philippines law.

As a Philippines member of fc188, you have the right to request access to the personal data we hold about you at any time, and to ask us to correct any information that is inaccurate or out of date. You may also request the deletion of your personal data, subject to any legal or regulatory retention obligations that require us to keep certain records for a defined period. If you believe your data has been processed in a way that is inconsistent with this Privacy Policy or applicable Philippines data privacy regulations, you have the right to raise a concern with our support team, and we will investigate and respond within a reasonable timeframe. You may also request that we restrict the processing of your data while a complaint or correction request is being resolved. To exercise any of these rights, please contact us using the details provided in the footer of this page; we will verify your identity before processing any data access or deletion request to protect your account security. If you are unsatisfied with our response, you have the right to escalate your concern to the relevant Philippines data protection authority. We are committed to handling all data rights requests promptly, transparently, and in full compliance with our obligations under Philippines law.

fc188 uses cookies and similar tracking technologies to keep you logged in during your session, remember your preferences, and help us understand how members navigate the platform so we can improve the overall experience. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to help us recognise you on your next visit and reduce the need to log in repeatedly. We do not use third-party advertising cookies or share cookie data with external marketing networks. You can manage or disable cookies through your browser settings at any time; however, disabling certain cookies may affect the functionality of the platform, including your ability to stay logged in or access certain features. Our use of cookies is limited to what is necessary for platform operation, security, and internal analytics — all of which serve the interests of Philippines members using fc188 on mobile or desktop. If you have questions about how cookies work on this platform, the FAQ page contains additional guidance. We review our cookie practices regularly to ensure they remain proportionate and consistent with this Privacy Policy.

fc188 applies industry-standard security measures to protect your personal data, including encrypted data transmission, access controls, and regular security reviews of our systems and infrastructure. Only authorised personnel with a specific operational need are permitted to access member personal data, and all such access is logged and monitored. In the event of a data security incident that affects your account or personal information, we will notify you as required under applicable Philippines data protection regulations and take immediate steps to contain and remediate the issue. We retain your personal data for as long as your account is active and for a further period as required by law or regulation — for example, transaction records may be retained for a number of years to satisfy anti-money laundering obligations. When data is no longer required and there is no legal basis for retaining it, we securely delete or anonymise it in accordance with our internal data retention schedule. You can request information about how long specific categories of your data are retained by contacting our support team. Our security practices are reviewed and updated regularly to address emerging threats and ensure the ongoing protection of Philippines member data.